Shop Policy & FAQ's

Return Policy

All sales are final. If you are unhappy with your purchase, please email me at I am sure we can figure something out.

Do you ship internationally?

Yes we do! We ship to most international destinations (as some countries has postal limitations via our carries) We ship to many countries via USPS, Fedex International, DHL Worldwide or UPS. 

Please note that we do not cover VAT or any additional Custom Duties when it arrives to country of destination.

What is your processing time?

We are a ready to ship shop. Most items will be processed and ready to ship within 24-48 hours once order is confirmed.

Ship confirmation will be sent once items have been packed and dropped off at the post office.

During larger group sales, shop anniversary or Black Friday our shipping and processing time may extend to 2 weeks, we like to get things shipped and in your hands within a week or two no later.

 Shipping Internationally & Custom Duties

We shipped worldwide via DHL or USPS International Mail Services. Shipping fees may vary depending on the carrier you choose at checkout.

Depending on where you are located, some parts of Europe, UK, Australia and Canada may charge additional VAT, GST or Import duties. 

We recommend checking with your local customs for any additional custom or duties. We (Kuboandlucy Stationery Co) are not responsible for these duties or do we collect these duties on behalf of your country.