Shop Policy

Return Policy

All sales are final. If you are unhappy with your purchase, please email me directly at kuboandlucy@gmail.com I am sure we can figure something out.

What is your processing time?

We are a ready to ship shop. Most items will be processed and ready to ship within 24-48 hours once order is confirmed.

Ship confirmation will be sent once items have been packed and dropped off at the post office.

During larger group sales, shop anniversary or Black Friday our shipping and processing time may extend to 2 weeks, we like to get things shipped and in your hands within a week or two no later.